Privacy Policy – Incredible Heights
Last Updated: 2026
Incredible Heights (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, WhatsApp Business services, and digital platforms.
Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- WhatsApp message content
- Property preferences and inquiries
- IP address and device information (for security purposes)
How We Use Your Information
Your information is used strictly for:
- Responding to real estate inquiries
- Scheduling site visits
- Providing project details and offers
- Customer support communication
- Business analytics and service improvement
We do not sell, rent, or trade your personal data to any third party.
WhatsApp Communication
When you contact us through WhatsApp, your data is processed in accordance with WhatsApp Business API policies and Meta platform policies. Messages are used only for business communication and customer service.
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or alteration.
Data Sharing
We do not share your personal information with any third party except:
- When required by law
- When necessary to provide our services
- With authorized business partners under confidentiality agreements
User Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us at: